Move Money In and Out of ki5k

Withdrawals go back to the same wallet method you used to deposit — bKash, Nagad or Rocket. Head to the cashier, choose Withdraw, and enter the amount you want to move out. You will need to confirm your account identity before the first withdrawal; after that, the process is straightforward. We review each request before releasing funds, so there is a processing

window between submission and arrival in your wallet. The exact timing depends on verification status and the volume of requests at that moment — we do not publish a fixed speed because it varies.

Account verification protects your balance and keeps your withdrawal path open. We ask for a government-issued photo ID — a national ID card or passport — and a selfie taken at the time of submission. Upload both through the Verification section in your account settings. Our team reviews submissions and confirms status by email or in-app notification. A verified account also removes

withdrawal holds that apply to new accounts. Think of it as the step that unlocks the full cashier, not a barrier — once it is done, you do not repeat it unless your details change.

Open the cashier from any screen in the lobby — desktop or mobile — and pick bKash, Nagad or Rocket from the wallet row. Each option shows the account number to send to. Open your wallet app, send the amount, confirm with your PIN, then paste or type the transaction ID back into the deposit form. Your balance updates once the transfer

clears on our end. We do not charge a deposit fee, and the minimum amount is shown at the cashier before you confirm. Players in Dhaka and elsewhere across Bangladesh use this same flow.